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Search found 7 matches

by tetcom
Sat Feb 11, 2017 10:28 am
Forum: Installation and Configuration Help
Topic: Phone System stops
Replies: 2
Views: 2011

Re: Phone System stops

I would suggest replacing the CF card, make sure it is at least 25X read/write speed. Seems doing a backup every night is excessive, once a week would be fine, possible saved messages should be the only potential loss.
by tetcom
Sat Feb 11, 2017 10:16 am
Forum: Installation and Configuration Help
Topic: Block Caller ID
Replies: 3
Views: 3081

Re: Block Caller ID

You could try checking the boxes within the SIP proxy settings, "Use External Caller ID Name from handset (if specified)" and "Use External Caller ID Number from handset (if specified)" , then in each handset you could put a few characters in the "External Caller ID Name&quo...
by tetcom
Sat Feb 11, 2017 10:08 am
Forum: Installation and Configuration Help
Topic: Dead 9212?
Replies: 1
Views: 8416

Re: Dead 9212?

Sounds like the unit got interrupted while burning the new software to the phone, AKA " you bricked it". You can send it to Allworx to get it re-flashed, otherwise you have a parts phone.
by tetcom
Sat Feb 11, 2017 10:04 am
Forum: Installation and Configuration Help
Topic: What’s the extension to hear music on hold?
Replies: 2
Views: 6126

Re: What’s the extension to hear music on hold?

There isn't one, just call from one extension to another and place on hold to listen. If you use the built-in recordings you really don't need to check it, it's there.
by tetcom
Sat Feb 11, 2017 9:52 am
Forum: Installation and Configuration Help
Topic: Formatting CF
Replies: 2
Views: 3834

Re: Formatting CF

Try using a faster CF card, needs to be at least 25x , Amazon has 4 GB Sandisk cards that work fine, they are 25X . You can use a larger disk than the database/system is on, it will resize if you are restoring to is VS loading new system software.
by tetcom
Sat Feb 11, 2017 9:33 am
Forum: Installation and Configuration Help
Topic: SSL Certificate to set up HTTPS connection
Replies: 1
Views: 1360

Re: SSL Certificate to set up HTTPS connection

HTTPS is not supported on the 6x, only the newer connect series servers.
by tetcom
Sat Feb 11, 2017 9:30 am
Forum: Installation and Configuration Help
Topic: Trouble accessing the management console via IP address
Replies: 3
Views: 2711

Re: Trouble accessing the management console via IP address

Try to ping the IP of the Allworx unit, from a command prompt enter ping 10.100.2.254 /t then press enter. While that is pinging try to open the IP in your browser, http://10.100.2.254:8080. Have you changed the web port? If so you'll need to replace the 8080 with the current port number. Also try a...