Page 1 of 1

Voicemail Total Time Limit > 50 Minutes

Posted: Tue Dec 31, 2019 11:18 am
by Allworx6xCT
Request: Remove or increase time limit for per user voicemails. Currently maxed at 50 minutes.

I think this limit was imposed with more recent version update, or maybe it was with the Connect server, but the 50 minute max of user voicemail messages is pretty limiting. I'm pretty sure it used to be a lot longer. Some of my users (myself included) like to preserve old messages for legal or other reasons.

With this limitation, I have set up voicemail to email message forwarding but it shouldn't be necessary and seems pointless for Allworx to impose the time limit when actual usage is < 10% of overall server storage capacity.

Re: Voicemail Total Time Limit > 50 Minutes

Posted: Thu Apr 09, 2020 12:40 pm
by wshrader
This has been requested officially but they could not say when/if it would be "fixed".