Extensions in call route

[JDCJ]

I would like to be able to add an extension into a call route instead of handsets only. This would add a lot of flexibility and simplification for users with multiple handsets, follow me routes, hot desking, etc. There might be technical reasons why this is not available.

[liftow]

+1
Add the user or extension and then that users presence can kick in and route the call where they want it.