Is there a way to reset the voicemail password?

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IsaacD
Posts: 1
Joined: Thu Mar 13, 2014 3:12 pm

Is there a way to reset the voicemail password?

Post by IsaacD »

One of my users changed her password for the voicemail and now doesn't know what it is. Is there a way to reset it back to the 1111#? I wasn't seeing anything on the phone or in the server, But I may just be being blind.
hekati
Posts: 4
Joined: Tue May 13, 2014 1:34 pm

Re: Is there a way to reset the voicemail password?

Post by hekati »

Go into Business -> Users. Find the user in the list, and click Modify. On the page that comes up, PIN is their voicemail password. Put in a new one, & check "Require PIN Change" so the user has to change it at next login.
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