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New Area Code

General installation and configuration help.
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mike395
Posts: 1
Joined: Tue Apr 09, 2013 6:20 pm

New Area Code

Post by mike395 »

We have a new area code in the Atlanta area and we are unable to place any calls to that area code at this time. We are currently using Cbeyond for SIP service. Can anyone tell me how to make the necessary changes to allow this area code to be dialed.
Thanks in advance,
Mike
enso
Posts: 12
Joined: Thu Apr 04, 2013 9:30 pm

Re: New Area Code

Post by enso »

Do you type in 1 before the area code?
liftow
Posts: 109
Joined: Tue Jan 22, 2013 1:35 pm

Re: New Area Code

Post by liftow »

Take a look under the Dial Plan settings. Do you have anything in there for the Area Codes you can dial under External Dialing Rules?
On our system I've put in every area code that I want a user to be able to dial without a 1 in front.
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