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Display Name on Phone

General installation and configuration help.
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gunnerman8
Posts: 1
Joined: Wed Apr 24, 2013 1:54 pm

Display Name on Phone

Post by gunnerman8 »

I would like to change the display name that is located on the phone display of my allworx 9212. I have been able to change the name in the online directory and what shows up in the call assistant directory. However, I can not figure out how to change the name shown on the phone itself (next to the extension #). Thanks for your help!
liftow
Posts: 109
Joined: Tue Jan 22, 2013 1:35 pm

Re: Display Name on Phone

Post by liftow »

Have you rebooted the phone?
cmorrow
Posts: 2
Joined: Fri Dec 06, 2013 11:57 am

Re: Display Name on Phone

Post by cmorrow »

Was anybody able to find a resolution to this? I'm having the same trouble.
JBG
Posts: 2
Joined: Wed Nov 27, 2013 9:11 am

Re: Display Name on Phone

Post by JBG »

I think you may need to go into handsets and modify the old user. Under the properties you should be able to change the owner and then update. After that reboot the phone and it should display the new information. At least this is what I was shown to do for our system when people are replaced.
bnewt
Posts: 42
Joined: Tue Mar 12, 2013 3:50 pm

Re: Display Name on Phone

Post by bnewt »

it can be done, but there are a couple of places you have to change........don't remember off hand, but I have done this
cmorrow
Posts: 2
Joined: Fri Dec 06, 2013 11:57 am

Re: Display Name on Phone

Post by cmorrow »

Thanks it was under handsets. It was just one of those times where my eyes skipped over that option every time. Thanks again.
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