HELP! Stuck on "Loading Config Files"

General installation and configuration help.
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VoipVampire
Posts: 1
Joined: Sun Jul 21, 2013 8:40 pm

HELP! Stuck on "Loading Config Files"

Post by VoipVampire »

Usually when the my Allworx 9204G comes out of the box, the phones will fail to register and allow me to configure them by specifying the Boot Server IP.

After I did that, the phones won't "fail" and let me do additional configurations. It just gets stuck into "Loading Config Files."

Is there a break sequence for me to factory reset the phones?

Please help!!!!
liftow
Posts: 109
Joined: Tue Jan 22, 2013 1:35 pm

Re: HELP! Stuck on "Loading Config Files"

Post by liftow »

When it is booting you should be able to press whatever button is flashing to get to the Config menu. Can do a factory reset from there.
I've had sporadic problems in the past where I had to factory reset a phone out of the box before it would register properly. Sounds similar.
primalchrome
Posts: 2
Joined: Tue Nov 09, 2010 7:29 pm

Re: HELP! Stuck on "Loading Config Files"

Post by primalchrome »

You can also keep a power brick handy. Plug in the brick but not the ethernet and you will have immediate access to the config menu.
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