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Search found 3 matches

by georgeg32
Thu Dec 06, 2012 10:08 am
Forum: Installation and Configuration Help
Topic: callers unable to manage recording
Replies: 1
Views: 1733

Re: callers unable to manage recording

seems it's very common for just about all phone systems to allow the caller to hit pound after leaving a message and append or rerecord or make messgae urgent. Also common on other systems are able to allow caller to hit zero during recording to get to an operator. But nothing on Allworx. :( Hoping ...
by georgeg32
Mon Dec 03, 2012 11:05 am
Forum: Installation and Configuration Help
Topic: callers unable to manage recording
Replies: 1
Views: 1733

callers unable to manage recording

Hello, When an incoming caller leaves a message on our allworx 6x system the caller does not have the ability to : 1-Zero out after they hear the beep to record 2-re-record the message they left, delete, or append it. Basically once a caller is in your voicemail greeting they are stuck. In a service...
by georgeg32
Thu Nov 15, 2012 8:01 am
Forum: Installation and Configuration Help
Topic: No 9 for outgoing calls
Replies: 0
Views: 1728

No 9 for outgoing calls

We are new to the Allworx system and would liek to know if trhere is a way to configure the 6x servers to avoid having to dial 9. There is much blogging that it is possible, but no specifics. Please help. THank You.