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Search found 9 matches

by AlexJensen
Tue May 07, 2019 2:21 pm
Forum: Installation and Configuration Help
Topic: Security Certificate
Replies: 2
Views: 3548

Re: Security Certificate

I am also getting this message when trying to access the system "The hostname in the website’s security certificate differs from the website you are trying to visit." I assume that means the hostname is invalid under "Configuration" so what does everyone else put in that spot?
by AlexJensen
Wed Apr 03, 2019 2:02 pm
Forum: Installation and Configuration Help
Topic: Konftel300IPx
Replies: 1
Views: 2531

Re: Konftel300IPx

On the Allworx system, go to handsets and create a generic handset. On the Konftel, follow this video and put in the required info: https://www.youtube.com/watch?v=2_BsfJcY1N4
by AlexJensen
Wed Apr 03, 2019 12:19 pm
Forum: Installation and Configuration Help
Topic: Security Certificate
Replies: 2
Views: 3548

Security Certificate

I am not an expert with security certificates but I have been dealing with it for years. With Microsoft Edge (or any other browser), when you first go to the admin web page, it tells you "This site is not secure" and then you have to click details, then onto the web page. How can you creat...
by AlexJensen
Tue Aug 04, 2015 12:15 pm
Forum: Installation and Configuration Help
Topic: Allworx 6X DNS Not Working
Replies: 5
Views: 10188

Re: Allworx 6X DNS Not Working

There is a newer version of 7.7 out that has a resolution for a DNS issue. Don't know if it is your particular issue but it may help to upgrade.
by AlexJensen
Tue Aug 04, 2015 12:11 pm
Forum: Allworx Software Support
Topic: Call Assistant Display Issues
Replies: 5
Views: 12238

Re: Call Assistant Display Issues

Windows firewall blocks Call Assistant on occasion and will cause BLFs not to show. Make sure to allow Call Assistant through.
by AlexJensen
Tue Apr 21, 2015 4:16 pm
Forum: Allworx Enhancement Requests
Topic: Ring Tones
Replies: 0
Views: 12538

Ring Tones

I would like to see different cadences for the ring tones. The different ring tone families are not different enough.
by AlexJensen
Tue Apr 21, 2015 4:14 pm
Forum: Allworx Enhancement Requests
Topic: Remove entries from Phonebook
Replies: 3
Views: 18256

Re: Remove entries from Phonebook

I will agree. The first one to always pop up is the door extension. Try explaining that to a customer.
by AlexJensen
Tue Feb 03, 2015 1:57 pm
Forum: Allworx Software Support
Topic: Call Assistant DLL file
Replies: 1
Views: 4985

Call Assistant DLL file

After clicking the login button on the Call Assistant 2.5.11, my customer gets a message "A Dynamic Link Library (DLL) initialization routine failed." I have uninstalled, deleted the leftover files, and reinstalled. The user works on another machine. Has any else had this error with Call A...
by AlexJensen
Tue Jun 24, 2014 3:11 pm
Forum: Allworx Enhancement Requests
Topic: Backlit Display Timers
Replies: 0
Views: 12555

Backlit Display Timers

I am in the process of upgrading several of our customers to 7.5 and 7.6. I have had several complaints about the backlit displays turning off. They would like a timer setting or to be able to leave the backlight on forever like it used to be. They say it is very distracting.