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Search found 7 matches

by ProgressiveAdmin
Wed May 11, 2016 5:04 pm
Forum: Installation and Configuration Help
Topic: Dead 9212?
Replies: 1
Views: 8974

Dead 9212?

I've got a 9212 handset that seems to either be locked up or given up the ghost. When plugging it in, whether POE or just using the power cord for it, the Info button lights up green briefly, then eventually the Speaker button lights up solid red. No display on the LCD. Is there a button combination...
by ProgressiveAdmin
Fri Jun 14, 2013 12:31 pm
Forum: Off-Topic
Topic: Block incoming phone numbers
Replies: 3
Views: 26780

Block incoming phone numbers

I've looked through all of the menus as well as the System Admin guide and can't seem to find anything for this. Is there a way to block incoming nuisance calls from specific numbers? I've got a user who's getting up to 12 calls a day from a number they don't know, and the caller doesn't seem to lea...
by ProgressiveAdmin
Thu Jun 06, 2013 6:54 pm
Forum: Installation and Configuration Help
Topic: Remote phone in another country
Replies: 4
Views: 6851

Re: Remote phone in another country

These are the settings on the phone that are changed from default: DHCP: Disabled VLAN: Disabled Auto NAT: On Remote Plug ‘n’ Play: XXXXXX Boot Server IP: XXX.XXX.XXX.XXX Phone IP: XXX.XXX.XXX.XXX Netmask IP: 255.255.255.0 Gateway IP: XXX.XXX.XXX.XXX We didn't have an extra external IP to use for th...
by ProgressiveAdmin
Thu Jun 06, 2013 11:05 am
Forum: Allworx Enhancement Requests
Topic: Remove entries from Phonebook
Replies: 3
Views: 18289

Remove entries from Phonebook

I'd like to be able to remove handsets/extensions from appearing in the Phonebook soft button. Things like the System Admin, analog fax lines, etc. These things don't necessarily need an appearance here, and potentially some *need* to be hidden.
by ProgressiveAdmin
Thu Jun 06, 2013 10:54 am
Forum: Allworx Software Support
Topic: 7.5
Replies: 2
Views: 5075

Re: 7.5

Not sure if I should have started my own thread for this, but..... Has anyone played with the Shared Call Appearance yet? I had a user ask if two handsets were using the same extension/call appearance, what would happen if one handset changed their Presence setting to Away (or something similar). Wo...
by ProgressiveAdmin
Thu Jun 06, 2013 10:44 am
Forum: Installation and Configuration Help
Topic: Remote phone in another country
Replies: 4
Views: 6851

Remote phone in another country

We're trying to set up a 9212 as a Remote Phone in our office overseas, but seem to be having some issues. We're running a 48X in LAN Host mode, behind an Astaro firewall. We have one other remote phone working elsewhere (still within CONUS), and I've taken this particular phone home to test it's co...
by ProgressiveAdmin
Wed Apr 03, 2013 4:45 pm
Forum: Allworx Software Support
Topic: 7.4.12.5 Release notes
Replies: 8
Views: 13602

Re: 7.4.12.5 Release notes

I would like to get a copy of those release notes as well, if at all possible. Our distributor has become terrible at responding to queries that aren't actual outages, and I'd like to know what sort of changes are in store so I can educate my users if it will make things easier for them or change th...