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Search found 12 matches

by lgryder
Wed Mar 18, 2015 9:47 pm
Forum: Off-Topic
Topic: Conference Centers
Replies: 1
Views: 19942

Re: Conference Centers

Just create an extension in the 6x that points to the conference center of the 24x. That extension will be you access code for the conference bridge on the 24x and u can still use the one on the 6x also.
by lgryder
Wed Mar 18, 2015 9:30 pm
Forum: Allworx Software Support
Topic: Voicemail Sent to Email but Not On Phone
Replies: 4
Views: 10740

Re: Voicemail Sent to Email but Not On Phone

You must have the login name of the extension in the alias to receive voicemail on the phone. It is case sensitive. Copy and past the name from the users page in parenthesis and paste in alias. Add in any email address also on second line to send to an external email. Also make sure voicemail is ena...
by lgryder
Tue Mar 17, 2015 8:40 pm
Forum: Installation and Configuration Help
Topic: Allworx multi site no audio site to site
Replies: 1
Views: 2358

Re: Allworx multi site no audio site to site

Did you ever find a solution to this? I am currently having same problem.
by lgryder
Tue Mar 17, 2015 8:36 pm
Forum: Installation and Configuration Help
Topic: Allworx multi site no audio site to site
Replies: 1
Views: 2358

Allworx multi site no audio site to site

I have 2 systems setup and linked together using multi site. Both are behind sonic walls. I have all ports fwd on each site to the allworx system. Sip trunks set up locally and working fine. I can get reach to work on both systems and can even call system to system using reach with no problems. The ...
by lgryder
Thu Jul 11, 2013 5:18 pm
Forum: Installation and Configuration Help
Topic: Dial 9
Replies: 0
Views: 3548

Dial 9

I have a customer asking why when they dial 9 and then an outside number their call appearance button lights up and stays lit green even after the number has been dialed and it picks up an outgoing line. So the out going line will be lit red and their call appearance green. It is set up on their pho...
by lgryder
Tue Jul 09, 2013 5:16 pm
Forum: Installation and Configuration Help
Topic: BLF Light
Replies: 2
Views: 4287

Re: BLF Light

I have it happening on the 9224. I havent noticed with an outside line actully. They brought it to my attention with intercom calls and u know both are hung up and it stays on for a period of time. Dont think there is much you can do about it.
by lgryder
Tue Jul 09, 2013 5:09 pm
Forum: Allworx Software Support
Topic: Allworx Reach
Replies: 15
Views: 51083

Re: Allworx Reach

I found out that for generic sip and reach you are unable to change the sip port. (I think that should be addressed and cahnged). I found i only had port 5060 tcp fwd you need udp also and my iphone reach registered and is working great.
by lgryder
Mon Jul 08, 2013 7:45 pm
Forum: Allworx Software Support
Topic: Allworx Reach
Replies: 15
Views: 51083

Re: Allworx Reach

Do you know how to change the sip port that reach uses? You can change it for reg handset in handset template group, but it says it does not apply to reach app. I am using port 5070 on my router since 5060 wont work with my sonic wall. Have a reg remote phone working fine with 5070.
by lgryder
Wed Jul 03, 2013 12:25 pm
Forum: Installation and Configuration Help
Topic: Transfer Ringtone
Replies: 5
Views: 9875

Transfer Ringtone

Is there a way to change the transfer ringtone so it is different then the incoming call ringtone? The incoming ringtone and intercom is different as of now.
by lgryder
Wed Jul 03, 2013 11:02 am
Forum: Installation and Configuration Help
Topic: BLF Light
Replies: 2
Views: 4287

BLF Light

Customer is asking why the BLF light on his phone remains lit 6-8 seconds after his phone has been hung up. Is there a setting for this anywhere to make it immediately go out when phone is hung up? I have looked through all settings and do not see any options for it, just wondering if anyone else ha...