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by ibgadmin
Tue May 06, 2014 3:51 pm
Forum: Allworx Software Support
Topic: Change username?
Replies: 3
Views: 10726

Re: Change username?

Tracy,

I do not believe there is. If there is I have not seen one. I would recommend removing and re-adding the user.

-Tyler
by ibgadmin
Tue May 06, 2014 3:41 pm
Forum: Allworx Software Support
Topic: Call Assistant Display Issues
Replies: 5
Views: 12423

Call Assistant Display Issues

Hello everyone! I am hoping this finds everyone doing well. I am having a strange issue with Call Assistant that I am hoping you all can help me with. I can make and receive calls from Call Assistant, however on the Switchboard tab, no lines ever change from the default grey color to show busy, ring...
by ibgadmin
Tue May 06, 2014 2:35 pm
Forum: Allworx Software Support
Topic: Current Builds List
Replies: 23
Views: 253416

Re: Current Builds List

7.6.6.5
by ibgadmin
Tue May 06, 2014 2:34 pm
Forum: Installation and Configuration Help
Topic: Directory not listed with auto attendant
Replies: 3
Views: 8051

Re: Directory not listed with auto attendant

I believe that you have to record your voicemail "name" within your message center preferences. Also, check the Business --> Users settings. Ensure that they are checked for the appropriate auto attendant in the user settings.

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