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Search found 2 matches

by jeff
Sat May 21, 2016 3:41 am
Forum: Installation and Configuration Help
Topic: Occasional one-way audio behind dual-wan firewall
Replies: 2
Views: 7276

Re: Occasional one-way audio behind dual-wan firewall

UDP 16384-37627 and disable the IP4 & IP6 firewalls on the Comcast modem, unless it is in true bridge mode already, then just adding these ports should help. (Probably wouldn't matter much, but I would add 5061 to the UDP and TCP policies.
by jeff
Sat May 21, 2016 3:33 am
Forum: Installation and Configuration Help
Topic: No audio when calling mobile phones
Replies: 4
Views: 8265

Re: No audio when calling mobile phones

Darren - In the Allworx web portal Home > Servers >VoIP Server, are your forcing remote phone audio through server? If that is enabled, depending in how the firewall is configured on the local office network and remote phone network (and modem if a cable ISP), make sure there is no double NAT going ...