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Search found 2 matches

by NoDozing2
Thu Jan 22, 2015 2:07 pm
Forum: Installation and Configuration Help
Topic: Private WAN IP
Replies: 0
Views: 3124

Private WAN IP

My company changed IP providers to put Allworx on its on connection. Our Allworx WAN IP is now a private IP. Now, I can't get a remote phone to connect, I can't VPN into Allworx using that WAN IP, and our vmail to email stopped working. We use Office365 is that is useful information. We already have...
by NoDozing2
Thu Jan 22, 2015 12:28 pm
Forum: Installation and Configuration Help
Topic: Voicemail Woes
Replies: 3
Views: 4431

Re: Voicemail Woes

I know the post I'm replying to is old, but I've run into the same problem. We were working fine until we switch providers. We have our domain set, in Allworx, to use an A record in our DNS for our web domain. It was working perfectly when we were using a WAN with a public IP. The new provider only ...