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Search found 5 matches

by star3132
Tue Feb 20, 2018 8:42 pm
Forum: Installation and Configuration Help
Topic: Cannot Dial Out
Replies: 2
Views: 3294

Re: Cannot Dial Out

Hi, when this occurs, do you see any entries in System Events that indicates errors? Also, once you start getting busy tones, is it constant? So that every call made gets the busy tones / check number, or do some calls work and some dont? Also, do you use SIP, T1, or how do you connect to the phone ...
by star3132
Wed Jan 10, 2018 12:13 pm
Forum: Installation and Configuration Help
Topic: Disable Park?
Replies: 1
Views: 1374

Disable Park?

Does anyone know how if it is possible to disable the Park function? We are looking at consolidating several sites onto single Allworx phone system and don't want Site A parking calls and then Site B picks them up. We're working with the sites to use Transfer instead of Park, but wanted to disable P...
by star3132
Wed Oct 28, 2015 3:26 pm
Forum: Off-Topic
Topic: Call Log Downloading
Replies: 9
Views: 31057

Re: Call Log Downloading

Just adding my two cents, we have the call statistics being sent to a port via the streaming option in Report -> Call Details. We then have a Linux server running netcat to capture the data from that port, using the shell command "nc -d <allworx server ip> <call streaming port> >> /phone_logs/p...
by star3132
Wed Oct 28, 2015 3:22 pm
Forum: Installation and Configuration Help
Topic: Call routing and Schedules
Replies: 2
Views: 6571

Re: Call routing and Schedules

Hi, If it's a DID, then i'd assume it has to be *somewhere* in the Outside Lines configuration in one of the DID blocks. Maybe that DID is forwarded to some other DID that is coming into the Allworx? Can you make a call into the Allworx and then check the "Live Calls" to see if you see it ...
by star3132
Sun Mar 01, 2015 3:58 pm
Forum: Allworx Software Support
Topic: Call Assistant DLL file
Replies: 1
Views: 4985

Re: Call Assistant DLL file

Hi,

We had the same issue. For ours, we had to install the MSXML 4.0 Service Pack 3 from Microsoft, and then it worked:

http://www.microsoft.com/en-us/download ... x?id=15697

Thanks.