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Search found 12 matches

by tech.time
Fri Jan 24, 2020 2:35 pm
Forum: Installation and Configuration Help
Topic: Clearing all setup in 6x and phones
Replies: 1
Views: 5612

Clearing all setup in 6x and phones

We are taking a 6x out of service. What is the best way to purge the configuration/setup from the (1) phone system and (2) each of the handsets?

The goal is to clear everything to be able to send equipment to recycling or for use by other people if they happen to need them.
by tech.time
Sat Aug 24, 2019 9:49 am
Forum: Allworx Software Support
Topic: Allworx 6x end of life?
Replies: 2
Views: 6211

Re: Allworx 6x end of life?

Thanks for the confirmation!
by tech.time
Wed Aug 21, 2019 6:19 am
Forum: Allworx Software Support
Topic: Allworx 6x end of life?
Replies: 2
Views: 6211

Allworx 6x end of life?

I was told by my vendor yesterday that support and software updates for the 6x will end at the end of the 2019. This is the first I have heard this; is this true?
by tech.time
Wed Jul 24, 2019 5:28 pm
Forum: Allworx Software Support
Topic: Reach App
Replies: 3
Views: 5809

Re: Reach App

We can make outbound calls fine, check voice mail and such just usually just fine. You have to have a really reliable internet connection to your Allworx box (we have a fiber line). Do you have good and reliable connection? Our main problem is we have problems getting the app to ring when the phone ...
by tech.time
Wed Jul 24, 2019 5:22 pm
Forum: Allworx Software Support
Topic: TAPI TSP Driver Allworx 3.0.1.0
Replies: 2
Views: 16752

Re: TAPI TSP Driver Allworx 3.0.1.0

The TAPI has worked intermittently for me since moving to Windows 10. I can re-install and/or re-configure and it will work for a day or so, then stop again. I have tired to resolve through their partners but they haven't been able to identify the problem(s). I had to uninstall it from all workstati...
by tech.time
Tue Apr 02, 2019 4:09 pm
Forum: Off-Topic
Topic: Allworx Vendor/Partner
Replies: 2
Views: 17297

Re: Allworx Vendor/Partner

Yeah, my experience has been that Allworx doesn't like to provide the contact information for their vendors so you can actually do business with them. They seem to want to force you to use whomever you purchased the system from originally.
by tech.time
Tue Apr 02, 2019 4:02 pm
Forum: Off-Topic
Topic: Windstream Bankrupcy
Replies: 0
Views: 35953

Windstream Bankrupcy

Anyone have thoughts on the Windstream Bankruptcy which owns Allworx? Is anyone having any actual issues related to this?
by tech.time
Thu Jan 11, 2018 9:19 am
Forum: Installation and Configuration Help
Topic: Our phone server is under attack....
Replies: 4
Views: 4661

Re: Our phone server is under attack....

Thanks for the explanation sp90378, that makes sense!
by tech.time
Wed Jan 10, 2018 11:56 am
Forum: Installation and Configuration Help
Topic: Our phone server is under attack....
Replies: 4
Views: 4661

Re: Our phone server is under attack....

We have the same problem. We get HAMMERED sometimes (hundreds of attempts an hour) other times it will be days without anything (they probably get shut down temporarily). Traffic volume comes and goes during the month. I have asked more than one reseller to explain how the hackers could possibly kno...
by tech.time
Wed Jan 10, 2018 11:39 am
Forum: Installation and Configuration Help
Topic: Backups
Replies: 5
Views: 3590

Re: Backups

I would also suggest getting connected with another reseller ASAP as well and establish a relationship with someone. I went through something similar and I had a heck of a time finding resellers who deeply knew the system. You don't want to wait until something bad happens to establish a connection.