Hi Jeff,
Turning off the force remote audio through server setting seems to have fixed it. Since turning that off I've called a few mobile phone numbers and all have been successful.
Thanks for the assistance!
-- Darren
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Search found 3 matches
- Fri Jul 22, 2016 1:22 pm
- Forum: Installation and Configuration Help
- Topic: No audio when calling mobile phones
- Replies: 4
- Views: 8267
- Fri May 20, 2016 8:51 am
- Forum: Installation and Configuration Help
- Topic: No audio when calling mobile phones
- Replies: 4
- Views: 8267
Re: No audio when calling mobile phones
Hi Chris, I thought about that and didn't find anything being blocked in the firewall. I will double-check that, though. Also, wouldn't the port(s) for audio be the same for incoming calls as it is for outgoing calls? Or at least wouldn't the ports for mobile calls be the same regardless of incoming...
- Wed May 18, 2016 10:48 am
- Forum: Installation and Configuration Help
- Topic: No audio when calling mobile phones
- Replies: 4
- Views: 8267
No audio when calling mobile phones
Hi, We have an Allworx 6x. Most of our phones are in our local office and everything works fine. I have one remote phone (the phones are Allworx 9212) that works fine except for one nagging problem. When calling a mobile phone, there is no audio. I see the call connect and the timer on the phone's s...