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Search found 2 matches

by SumGuyInMN
Sun Mar 26, 2017 2:42 am
Forum: Installation and Configuration Help
Topic: Multi-Site Help
Replies: 1
Views: 1622

Re: Multi-Site Help

Need to set the SIP Proxy properly to use the handset caller id number/name. Then program the number/name on the handset. There could also be a limitation with the SIP provider.
by SumGuyInMN
Sun Mar 26, 2017 2:40 am
Forum: Installation and Configuration Help
Topic: Invalid extension and Directory unavailable
Replies: 1
Views: 1977

Re: Invalid extension and Directory unavailable

Problem is most likely due to the phone having a newer version of software than the server. Phone will need to be downgraded to 0.0.0.1, then upgraded to the software that is in the server. This procedure will need to be done with Allworx support, unless you have the details.