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Search found 4 matches

by bcallwx
Sat Nov 28, 2020 3:47 pm
Forum: Installation and Configuration Help
Topic: Verge phones not registering on Connect 731
Replies: 4
Views: 3384

Re: Verge phones not registering on Connect 731

Well, I feel like a complete moron.

I had a static route setup for the same network. Apparently, the Verge phones don't like that. I noticed that the OfficeSafe backup hadn't run in over a month and couldn't talk to that server. Basic networking 101 to the rescue.
by bcallwx
Sat Nov 28, 2020 2:27 pm
Forum: Installation and Configuration Help
Topic: Verge phones not registering on Connect 731
Replies: 4
Views: 3384

Re: Verge phones not registering on Connect 731

The Verge phones won't let me login to their GUI's. The Connect PBX shows the MAC address in the DHCP server. I get no logs in System Events in Debug mode. The phone itself just says "Server configuration load failed. Initialization failed." Brought the Verge phones to another Allworx box ...
by bcallwx
Sat Oct 31, 2020 8:33 am
Forum: Installation and Configuration Help
Topic: Verge phones not registering on Connect 731
Replies: 4
Views: 3384

Verge phones not registering on Connect 731

Suddenly, the 4 Verge phones in my environment will no longer register with my Connect 731, version 8.6.7.2 They were working just fine, but suddenly they will not register. They are receiving DHCP from the Connect on the same VLAN. There are 25 9204G phones that register fine - it's just these Verg...
by bcallwx
Thu Mar 22, 2018 3:17 pm
Forum: Installation and Configuration Help
Topic: Voicemails not being delivered to message alias address
Replies: 1
Views: 2993

Voicemails not being delivered to message alias address

I'm not sure how this issue began occuring, but it's a real nuisance. All voicemail emails are being sent to the user_ID@mydomain.com instead of the email address specified in the message alias. For example, it is sending emails to x1001@mydomain.com instead of realuser@mydomain.com, as specified in...