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Search found 4 matches

by radthomas
Tue Jun 26, 2018 4:48 pm
Forum: Installation and Configuration Help
Topic: Allworx Reach Help
Replies: 12
Views: 55255

Re: Allworx Reach Help

Thank you! We originally setup the Allworx in 2007 direct to the modem, but that left us open to lots of attacks (which is when we installed the WatchGuard). Maybe the Allworx box is better now at filtering and blocking traffic, but it was a nightmare originally. I'll look into the block of static I...
by radthomas
Tue Jun 26, 2018 2:15 pm
Forum: Installation and Configuration Help
Topic: Allworx Reach Help
Replies: 12
Views: 55255

Re: Allworx Reach Help

In Reach, that is correct. You would want to put in the WAN. That is the easy way to tell how it gets out to the internet as well. Does the Allworx have a WAN IP in its network config? Is it a private IP or a public IP? And then what is the default gateway under network config as well, as with that...
by radthomas
Tue Jun 26, 2018 11:31 am
Forum: Installation and Configuration Help
Topic: Allworx Reach Help
Replies: 12
Views: 55255

Re: Allworx Reach Help

Thank you for the suggestions. I believe I have all of the ports set correctly. (2088 UDP, 5060 UDP, 5060 TCP, 8081 TCP, 15000-15511 UDP, 16384-16393 UDP). I think my problem lies in sp90378's question. (Or maybe this was only asked to know which ports I needed in the protocol.) How does the Allworx...
by radthomas
Thu May 31, 2018 12:26 pm
Forum: Installation and Configuration Help
Topic: Allworx Reach Help
Replies: 12
Views: 55255

Re: Allworx Reach Help

So I am having the opposite problem. We recently upgraded to a newer 48x box and it came with one Reach license. I have installed the Reach app on my iPhone SE and registered everything through the Allworx box. The app will connect and work fine when I am onsite (on wireless), but once I am on cell ...