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Search found 4 matches

by phillirk
Fri Jan 04, 2019 8:15 am
Forum: Allworx Software Support
Topic: Extension to auto attendant not transferring
Replies: 1
Views: 5450

Extension to auto attendant not transferring

Extensions are not able to transfer answered call to our auto attendant. Can someone tell me what I need to change to make this happen? Using Allworx 6x 8.4.5.4 This just seem to magically happen the same day when our SIP lines were ported from one vendor to another. I am not sure if that has anythi...
by phillirk
Wed Dec 26, 2018 6:39 am
Forum: Installation and Configuration Help
Topic: Phone Support - Indianapolis
Replies: 0
Views: 24577

Phone Support - Indianapolis

Looking for someone in Indianapolis area to provide support to our phone system. It was updated to 8 version and it is 6x. We have a new vendor for SIP lines tested and ready. The lines are to be brought over to Allworx box on 12/31/18.
by phillirk
Tue Dec 11, 2018 1:14 pm
Forum: Allworx Software Support
Topic: PFK Night Auto Attendant
Replies: 0
Views: 25208

PFK Night Auto Attendant

I have a Schedule PFK button to use as Day/Night and things going okay with using Auto Attendant 1, Schedule 1, Greeting 0 for Day. When using the same PFK button to Night the auto attendant will not transfer to our after-hours number. I have tired just about everything and I can not get this to wor...
by phillirk
Tue Aug 07, 2018 2:59 pm
Forum: Installation and Configuration Help
Topic: Use PFK key to set day/night auto attendant
Replies: 0
Views: 24162

Use PFK key to set day/night auto attendant

I want to be able to be able to manually switch the phones from night to day and day to night mode using a PFK button programmed on an extension. The specific extension is programmed to SCHEDULE on the PFK and it does highlight on and off when pressed. This extension has the auto attendant menus all...