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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 5 matches
- Wed Jul 08, 2020 8:25 am
- Forum: Installation and Configuration Help
- Topic: Ring Group Caller ID
- Replies: 9
- Views: 17593
Re: Ring Group Caller ID
we do not have a feature key to upgrade higher than 8.3. Schedule: Schedule - 0 Remote Multi-Site Users: excluded from Dial-By-Name and Dial-By-Directory Menus Dial-By-Name Menu (#1): enabled Dial-By-Name Prompt: do not play Dial-By-Name Spell Option: spell first or last name Dial-By-Directory Menu ...
- Mon Jun 15, 2020 6:02 am
- Forum: Installation and Configuration Help
- Topic: Ring Group Caller ID
- Replies: 9
- Views: 17593
Re: Ring Group Caller ID
Allworx 48x
Version 8.3.14.1
Version 8.3.14.1
- Tue Jun 09, 2020 2:38 pm
- Forum: Installation and Configuration Help
- Topic: Ring Group Caller ID
- Replies: 9
- Views: 17593
Re: Ring Group Caller ID
im not sure how to grab the call routes out of allworx but if an external user calls it goes directly to the auto attendant. it reads off the dial the extension now or wait to be transferred. if they dial an extension the dialed phone will show the correct external caller id info if they stay on the...
- Thu May 21, 2020 9:24 am
- Forum: Installation and Configuration Help
- Topic: Ring Group Caller ID
- Replies: 9
- Views: 17593
Re: Ring Group Caller ID
so if an external caller calls. and when the AA answers and dials a users extension. it lists the caller id. but if the caller calls and does not enter an extension it runs through the call groups. and caller id is lost.
- Thu Apr 30, 2020 1:57 pm
- Forum: Installation and Configuration Help
- Topic: Ring Group Caller ID
- Replies: 9
- Views: 17593
Ring Group Caller ID
we have our calls go to an auto attendant and after a few seconds it forwards to an extension that has connection attempts listed as Incoming 1 Incoming 2 Incoming 3 when it transfers to the phones in the ring groups it just shows that Incoming 1 is calling instead of the external caller id. can we ...