Allworx Technical Support Forum

jsmith

What does your packet capture look like? Is the call leaving server?

jsmith

enable the debug under logs and look for SMTP errors. Chances are your provider is blocking the traffic, it's common. Look for 5xx errors and then google that error.

jsmith

I called in for support last week and was told there were some positive changes coming soon.
After some googling it looks like Windstream is finally selling them off.

Has anyone else herd the same? or have further information?

https://www.thelayoff.com/t/19EgsapQ

jsmith

Run a backup on the server. This will create an image containing your configuration and the
old software version.

Run the new software updated, if it works great! If it fails you can always restore your old backup.

jsmith

Windstream announced today that due to the current economic conditions and their overall business impact, it is significantly scaling back the operations of its Allworx subsidiary. Allworx will continue to be a part of Windstream. The Allworx Research and Development team members will become part of...

jsmith

Based on the parent links it sounds like lots of mismanagement https://www.thelayoff.com/windstream I have always had good support and having techs and engineers get back to the same day. Everyone has always been helpful on the phone and if it wasn't their issue they can point me into the direction ...

jsmith

I know the parent company has struggled since filing for bankruptcy last year.
I read this on a Windstream message board today. Has anyone else heard the same from their sales teams or others?

I am reaching out to my channel manager ASAP!

https://www.thelayoff.com/t/165kHWis#replies

Anyone?

Search found 7 matches

Re: Does "DIDs Route Locally" work?

Re: Voicemail not being delivered to email

Allworx sold to an investment group

Re: To Upgrade or Not

Re: End of Allworx Support ?

Re: End of Allworx Support ?

End of Allworx Support ?