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Search found 3 matches

by dkbrooks
Wed Mar 27, 2024 11:57 am
Forum: Installation and Configuration Help
Topic: "Keep copy on server" not working
Replies: 1
Views: 5803

"Keep copy on server" not working

Hi, We have User Message Aliases set up on our AllWorx appliance and it is working well. Users are receiving emails that contain the voicemail in .wav file format. I have the "Keep copy on server" option set for all users but the emails are not being saved. This is true for all users. Has ...
by dkbrooks
Thu Oct 01, 2020 12:27 pm
Forum: Installation and Configuration Help
Topic: Missing (and greyed) users while creating Message Alias
Replies: 2
Views: 2611

Missing (and greyed) users while creating Message Alias

Hi, I am trying to configure Voicemail to e-mail for my users and have it working for some users. I am, however, unable to create an alias for all users because some of them are either: - greyed out in the list, or - not appearing in the list at all I have done a side-by-side comparison for a user t...