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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 5 matches
- Wed Dec 16, 2020 2:45 pm
- Forum: Installation and Configuration Help
- Topic: life expectancy and upgrading??
- Replies: 2
- Views: 3480
Re: life expectancy and upgrading??
#1 - If you don't have any spare power supplies for the 6x (they are different than the phones), buy a couple! #2 - Buy a CF card, preferably 1 or 2GB #3 - Ensure that Office Safe is working and backing up the server often. Make backups of these backups The 6x is OLD, even though you got it in 2014....
- Wed Dec 16, 2020 9:37 am
- Forum: Installation and Configuration Help
- Topic: Incoming Calls Not Being Received At Home
- Replies: 4
- Views: 5483
Re: Incoming Calls Not Being Received At Home
Thanks for the info, Chris! I don't have any to test with, but my customers' experiences weren't good with a nighthawk. I'll make sure to look for Secure NAT next time I run across one.
- Tue Dec 15, 2020 10:28 am
- Forum: Installation and Configuration Help
- Topic: Incoming calls are being disconnected when put on hold or transferred
- Replies: 3
- Views: 3911
Re: Incoming calls are being disconnected when put on hold or transferred
This could also be an ISP issue, assuming you are using SIP for your voice. It could be a misconfigured SIP account on the Allworx, or the wrong CODEC (such as G.711A, G.711U) It may be best to gather some call details (time/date of issue, description, incoming call number, number they dialed to rea...
- Tue Dec 15, 2020 10:24 am
- Forum: Installation and Configuration Help
- Topic: Incoming Calls Not Being Received At Home
- Replies: 4
- Views: 5483
Re: Incoming Calls Not Being Received At Home
If you're not the only person using a remote phone at your company, make sure that the following is turned off on both your WiFi Router and Modem (you may need to contact your ISP if you have one from them). H.225 H.323 SIP/ALG Other SIP/VOIP "helpers" or QoS (Quality of Service) Not all o...
- Tue Dec 15, 2020 10:20 am
- Forum: Installation and Configuration Help
- Topic: How to change ADMIN password
- Replies: 2
- Views: 3690
Re: How to change ADMIN password
You have to call Allworx tech support (866-255-9679) and have them reset it for you. There is a "forgot password?" link underneath the login that will give you the information you need to reset it. If you have an Allworx partner that usually helps you or your business, Allworx may contact ...