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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Search found 9 matches
- Thu Mar 07, 2024 2:21 pm
- Forum: Allworx Software Support
- Topic: iPhone 8 cannot use Reach License
- Replies: 1
- Views: 14654
iPhone 8 cannot use Reach License
I have purchased an Allworx Reach License. We also have the free license. I have used the free license without issue. The user that will use the new license has an iPhone 8. We got the Reach app downloaded and setup, but I cannot get it to obtain a license. The user is logged in. I have closed the R...
- Mon Apr 24, 2023 9:26 am
- Forum: Installation and Configuration Help
- Topic: Verge 9308 failed to load server config
- Replies: 5
- Views: 30580
Re: Verge 9308 failed to load server config
My apologies, I can ping the phone from my PC. I can also ping a PC connected to the PC link port on the phone. So I know the ports are good. I do not see anything in the Server Events log. I believe you are correct that the phone is just hosed. I have already purchased a new one for this user. I wa...
- Fri Apr 21, 2023 10:37 am
- Forum: Installation and Configuration Help
- Topic: Verge 9308 failed to load server config
- Replies: 5
- Views: 30580
Re: Verge 9308 failed to load server config
No VLANs in use. I have ensured there is no conflict with static IPs. Have you tried this by connecting a PC or laptop directly to the phone and NOT to any other network? I am not sure I am following on this. I have connected a laptop to the phone and when I have a network attached I can ping other ...
- Thu Apr 20, 2023 8:50 am
- Forum: Installation and Configuration Help
- Topic: Verge 9308 failed to load server config
- Replies: 5
- Views: 30580
Verge 9308 failed to load server config
I have a Verge 9308 that was working. The user told me they were getting a registration error on the phone, but were able to make and receive calls. I rebooted the phone and now it will not load the server config. The phone is on software version 9.1.2.7. The server is a Connect 731 running 9.1.2.7....
- Wed Dec 15, 2021 1:00 am
- Forum: Installation and Configuration Help
- Topic: Some external phone numbers not working
- Replies: 1
- Views: 1835
Re: Some external phone numbers not working
Disregard. I did not update the SIP proxy with the new DIDs that I created!
- Wed Dec 15, 2021 12:43 am
- Forum: Installation and Configuration Help
- Topic: Some external phone numbers not working
- Replies: 1
- Views: 1835
Some external phone numbers not working
I recently made a change to our Allworx system. I changed a DID block. I have tried to reconfigure the DID block, but none of the numbers will work in the block. Other numbers in a different block will work. When I call the non working numbers the calls simply fail. I have tried adding a single numb...
- Mon May 24, 2021 10:08 am
- Forum: Allworx Software Support
- Topic: Conference Center
- Replies: 4
- Views: 17913
Re: Conference Center
I am not sure what they are presented with. I got limited information. I have tried it between myself and family members calling in and did not have an issue. I believe this may be "button actuator issues" 
- Thu May 20, 2021 2:20 pm
- Forum: Allworx Software Support
- Topic: Conference Center
- Replies: 4
- Views: 17913
Re: Conference Center
Thank you for the reply. I will be honest that I believe it's a SIP trunk. Yes we are able to receive 2 simultaneous inbound calls. I think we have the ability to have 50 simultaneous calls. I believe we have the Conference Center Feature Key. On the server web interface under Reports->About Confere...
- Wed May 19, 2021 10:14 am
- Forum: Allworx Software Support
- Topic: Conference Center
- Replies: 4
- Views: 17913
Conference Center
I am running into an issue with an Allworx Connect 731 and conference center. We are on software version 8.4.17.1. The issue is when outside people call in we are limited to only two calls in. Is there a configuration or setting I am missing to allow more calls? Or could this be a limitation of our ...