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Search found 2 matches

by Damein41
Fri May 27, 2022 12:40 pm
Forum: Installation and Configuration Help
Topic: One-way audio on inbound calls from T-Mobile callers
Replies: 2
Views: 9620

Re: One-way audio on inbound calls from T-Mobile callers

You're not an Allworx Partner, are you? If you were you would know what the problem is and how to fix it. If you have more than a few Allworx customers, you're doing them a disservice by not being an official partner. How are you accessing technical support, documentation or downloads of necessary ...
by Damein41
Wed May 25, 2022 4:40 pm
Forum: Installation and Configuration Help
Topic: One-way audio on inbound calls from T-Mobile callers
Replies: 2
Views: 9620

One-way audio on inbound calls from T-Mobile callers

I work for a VOIP managed service provider and recently several of our customers with Allworx system have been complaining of not being able to hear callers from T-Mobile cellular users, but the callers are able to hear them. However, if the call is placed on hold and resumed two-way audio is then h...