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Search found 4 matches

by tkeyesbp
Thu Jun 01, 2023 7:10 am
Forum: Installation and Configuration Help
Topic: Caller ID / System Admin
Replies: 6
Views: 25263

Re: Caller ID / System Admin

Good Morning, we have a Connect 731 Server. The OS version is 9.1.3.7 5/25/22
by tkeyesbp
Wed May 31, 2023 8:01 am
Forum: Installation and Configuration Help
Topic: Caller ID / System Admin
Replies: 6
Views: 25263

Re: Caller ID / System Admin

The call detail list on the GUI list the name and number of dialed calls. That;s good news at least. For some reason it is not showing up on the actual headset
by tkeyesbp
Wed May 31, 2023 7:46 am
Forum: Installation and Configuration Help
Topic: Caller ID / System Admin
Replies: 6
Views: 25263

Re: Caller ID / System Admin

Thank you for the reply. it is happening to all phones. Under call details DNIS name shows ATT and DNS number shows N/A.
by tkeyesbp
Fri May 26, 2023 11:02 am
Forum: Installation and Configuration Help
Topic: Caller ID / System Admin
Replies: 6
Views: 25263

Caller ID / System Admin

Good Afternoon, We have recently come across an issue. The caller ID for outbound calls is showing up as System Administrator 199. As of a couple of days ago it worked just fine. Nothing has been changed in the system that I am aware, I will attach a link to the picture to show what I mean. Has anyo...