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Search found 6 matches

by tkugris
Mon Mar 25, 2024 8:22 am
Forum: Installation and Configuration Help
Topic: call not allowed
Replies: 1
Views: 3887

call not allowed

Client is trying to dial local and 11 digit calls. Display show "Call Not Allowed". No restrictions on phone. Inbound is good.
Allworx server 6x12, 7.7.19.3
by tkugris
Wed Feb 14, 2024 7:28 am
Forum: Installation and Configuration Help
Topic: Interact
Replies: 3
Views: 4284

Re: Interact

I do have the softphone. I have clicked everywhere to try to see the Schedule button. I have also googled but I'm unable to find anything. It's odd that you can see page groups and park orbits.
by tkugris
Tue Feb 13, 2024 8:58 am
Forum: Installation and Configuration Help
Topic: Interact
Replies: 3
Views: 4284

Interact

If I put a schedule button on Interact, where does it show up? I want to be able to set the schedule remotely.
TIA
by tkugris
Thu Jan 11, 2024 12:05 pm
Forum: Installation and Configuration Help
Topic: Fax on analog port over SIP
Replies: 3
Views: 13983

Re: Fax on analog port over SIP

Can I assume that an ATA would be a better solution? I got that one to work somehow, but I have another fax machine on the same system that seems to time out after 25-30 seconds and return a fast busy. I hear the handshake but it doesn't connect. This machine is older. Adjusted Error correction to o...
by tkugris
Mon Dec 18, 2023 8:56 am
Forum: Installation and Configuration Help
Topic: Fax on analog port over SIP
Replies: 3
Views: 13983

Fax on analog port over SIP

I have plugged a fax machine into the analog port on a 536. I can call out on the port. I checked the box that the port was connected to a fax machine. If I call in it answers with a fax tone. I tried changing the baud rate on the machine to 2400, 9600, 14400, and 33600. I get poor line quality on t...
by tkugris
Thu Dec 07, 2023 9:54 am
Forum: Installation and Configuration Help
Topic: Alworx server active/registered and warrantee statu
Replies: 1
Views: 25418

Alworx server active/registered and warrantee statu

I am trying to learn the difference between registered and activated. If I look at my equipment management page, 1 or 2 are listed as registered but not activated. I called TS yesterday and wasn't provided with a decent answer as to why. I am also trying to see where the warrantee status of all my s...