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Search found 2 matches

by nbeyke
Wed Jan 24, 2024 10:44 am
Forum: Installation and Configuration Help
Topic: Remote site call routing
Replies: 3
Views: 5020

Re: Remote site call routing

Yes, you did understand correctly. Unfortunately, Spectrum is not available at the remote site. There is only one provider at the remote location. From my understanding, when the system was installed, a server should have been installed at the remote location to handle the incoming and outgoing call...
by nbeyke
Mon Jan 22, 2024 1:43 pm
Forum: Installation and Configuration Help
Topic: Remote site call routing
Replies: 3
Views: 5020

Remote site call routing

Our district has a remote school that uses a different phone service provider. I recently discovered that they have a call forward set up on the phone number connected to a DID number. However, when the school calls out, the call routes through our Spectrum service at the main building where the All...