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Search found 1 match
- Tue Jan 14, 2025 8:13 pm
- Forum: Installation and Configuration Help
- Topic: Report of current users logged into Hot Desk
- Replies: 1
- Views: 37649
Re: Report of current users logged into Hot Desk
Did you ever get an answer or a solution? We have the same issue. Users do not hot desk in, or of they do fail to enter the queue. So the work of answering the phones falls to those that are motivated and eventually they get burned out. The agent reports give information about calls answered, time a...