Hi
I cannot make calls with my Allworx reach app on my cell phone.
I have done the following. Uninstalled the reach app and reinstalled.
Restarted Allworx server.
I can ring the cell phone from handset in the server.
The message I get is "Call ended in error: Check number"
Can anyone help me resolve this.
Thank you
Mike
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Can not make a call with Allworx Reach app
Re: Can not make a call with Allworx Reach app
Does it happen for all users on the system, or are you the only user? Does it happen on both WiFi and cellular? And just checking, but you are dialing a 9+ or whatever the number is for an outside line is on your system before dialing the phone night right?
Re: Can not make a call with Allworx Reach app
Make sure the Reach Handset is in a Dialing Privs group that has access to outside lines.