Allworx Technical Support Forum

Hi
I cannot make calls with my Allworx reach app on my cell phone.
I have done the following. Uninstalled the reach app and reinstalled.
Restarted Allworx server.
I can ring the cell phone from handset in the server.
The message I get is "Call ended in error: Check number"
Can anyone help me resolve this.
Thank you
Mike

Does it happen for all users on the system, or are you the only user? Does it happen on both WiFi and cellular? And just checking, but you are dialing a 9+ or whatever the number is for an outside line is on your system before dialing the phone night right?

Make sure the Reach Handset is in a Dialing Privs group that has access to outside lines.