Hope this will help someone out in their time of need. A few weeks ago I did an upgrade. During the reboot process, my server never came back up. Luckily I did a backup prior to the upgrade. After an hour of sweating and searching, i was able to find these instructions. To restore from the backup:
1) On the Allworx modem, press the power off button.
2) Press the power on button until you see the amber power light
3) Open an internet browser and go to http://192.168.2.254:8080 (this is the default address after you have reset the unit in step 2)
5) It should show a Safe Mode Screen for the Allworx system
6) In the restore from OfficeSafe, enter IP address of the server where you created the backup and select the restore
7) The message will read that it could take up to a couple of hours to restore but it really should only take about 5-10 mins.
8) Once the Status changes to “Restore was successful”, Select Reboot in Normal Mode
9) You should then be able to access as normal by opening up a web browser and going to the IP address you had it set to prior to resetting the server.
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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.