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Transfer to outside lines caller ID
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wackarnold
- Posts: 4
- Joined: Mon Jun 01, 2015 2:48 pm
Transfer to outside lines caller ID
When transferring to a outside line, for example a answering service. I am trying to make it so the caller ID is the actual number that called and not the caller ID that the server is sending out. I am using sip trunks also.
Re: Transfer to outside lines caller ID
Make sure the carrier isn't overriding it. Also, check under Phone System->Outside Lines->Modify SIP proxy. See if "Use Caller ID Number from external sources" is checked.