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iPhone intermittently does not ring

General installation and configuration help.
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rjhansen26
Posts: 1
Joined: Wed Oct 21, 2015 10:01 am

iPhone intermittently does not ring

Post by rjhansen26 »

We have just installed a new Allworx phone system. Some of our users with iPhones have the problem that intermittently on an incoming call the call message pops up but the phone does not ring. So, if you were not looking at your phone you would not know that you had an incoming call. The next call might work fine. it occurs both while connected via 4G or connected to the local wifi network.
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