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Dial plan page not showing all options

General installation and configuration help.
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billwhatley
Posts: 3
Joined: Wed Sep 04, 2013 3:40 pm

Dial plan page not showing all options

Post by billwhatley »

I have an Allworx 6x
Software Version: 7.4.19.2, Apr 9 2014, 09:13:42

We moved and don't have SIP at our new location. So we have POTS lines now.
I want the users to be able to dial "9" to get an outside line, but when I go to the Dial Plan page it only shows "Internal Extension Length" as an option.
The "Internal Dial Plan" "External Dialing Rules" "Dialing Privileges Groups" or "Service Groups" links are there at the top of the page, but there is not data on the page, so I can't set up service groups or Ext Dialing Rules.

Any help would be appreciated.

Thanks,

Bill
billwhatley
Posts: 3
Joined: Wed Sep 04, 2013 3:40 pm

Re: Dial plan page not showing all options

Post by billwhatley »

Fixed:
Corrupted software load. Updated to nex version and everything came back.
Allworx6xCT
Posts: 65
Joined: Fri Oct 03, 2014 2:44 pm

Re: Dial plan page not showing all options

Post by Allworx6xCT »

Thanks for posting your the solution. Hopefully helps someone else.
~
Chris
__
Allworx Connect 536
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