Another crazy problem...
Since we updated our 6x to 8.4.2.7 which updated the software on all of our phones, the 9212Ls seem to reboot themselves automatically every day at either 12:21 to 12:23 AM or 12:21 to 12:23 PM. This is a phone-initiated reboot and not a server-initiated reboot and there does not seem to be any event logging on it.
Of course our Allworx reseller wants to charge us $$$ for the privilege of reporting this to Allworx directly.
Anyone know anything about this?
Thanks!
If anyone is interested in helping create a new site logo please email webmaster@allworxforums.com
PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.
Allworx 6x 8.4.2.7 and daily reboots of 9212L phones
Re: Allworx 6x 8.4.2.7 and daily reboots of 9212L phones
I will take a look at the DHCP idea, thanks!
Our Allworx reseller doesn't care to do any troubleshooting. All they will do is pass on the report to Allworx.
Our Allworx reseller doesn't care to do any troubleshooting. All they will do is pass on the report to Allworx.
Re: Allworx 6x 8.4.2.7 and daily reboots of 9212L phones
Indeed, this is related to DHCP. The phones seem to reboot when the lease expires instead of asking to renew it. Solution is to set all of our phones to static IPs.
The previous version of the phone software didn't have this issue.
Anyone know why?
The previous version of the phone software didn't have this issue.
Anyone know why?