I hope this is an easy question. We are having issues with softphone to softphone calls. The issue being that when a SP calls another SP in the system the two users can't talk to each other, neither can hear the other. If call to or from a SP user from a desk phone is fine (all desk phones are in the same building as the 731).
The config is a single 731 with Ver. 9.1.10.17. SP users connect through a VPN (AnyConnect to Cisco 1120). Phone subnet is 172.28.10.x, local network is 192.168.67.x, and VPN clients are on
10.254.253.x. I have never posted here before, so not sure what all information I should provide.
Any help would be appreciated. We are getting ready to roll out a bunch of SPs and this is presenting a huge obstacle.
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PLEASE NOTE: Allworxforums.com is not owned, nor run by Allworx Corp. The views and opinions found on this forum are not necessarily the views of Allworx or the forum moderators. Neither Allworx nor the forum will be held liable for any information found on the forum. The Allworx logo and name is a registered trademark of Allworx Corp.