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Listen to Music on Hold Music???

General installation and configuration help.
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shelbyh
Posts: 2
Joined: Mon May 09, 2011 2:12 pm
Location: Olathe, KS
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Listen to Music on Hold Music???

Post by shelbyh »

Is there a way to listen to Music on Hold via an Allworx handset?

Some older phone systems have the ability and customers are requesting if with the Allworx.

Making a call to another user and having them place the caller on hold is a work around but does not work as it times out and ties up two phones.

Thanks,
Stephen
Site Admin
Posts: 77
Joined: Mon Mar 01, 2010 12:37 pm

Re: Listen to Music on Hold Music???

Post by Stephen »

I don't think there is a way to do this.
tdoherty
Posts: 3
Joined: Thu Apr 12, 2012 9:57 am

Re: Listen to Music on Hold Music???

Post by tdoherty »

extn 740 should be Music on Hold
tdoherty
Posts: 3
Joined: Thu Apr 12, 2012 9:57 am

Re: Listen to Music on Hold Music???

Post by tdoherty »

Sorry. Just upgraded to 7.3.9.5 from 7.1.11.1 and 740 is now a blind transfer to park
R.miller
Posts: 2
Joined: Mon May 07, 2012 3:38 pm

Re: Listen to Music on Hold Music???

Post by R.miller »

Any word from Allworx on the chance of having this feature added? I have customers who want the ability to listen to the on-hold music via the handset as well.
bkrauth
Posts: 3
Joined: Wed Jan 30, 2013 1:19 pm

Re: Listen to Music on Hold Music???

Post by bkrauth »

We would very much like this option at my office as well. Hopefully it is added back in, I don't see why it would not be an option as many systems allow for it, even very old systems.
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