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Interact Pro won't record

Posted: Mon Jun 01, 2015 11:44 am
by bnewt
error message says no audio, but I can record using call assistant

any ideas

Re: Interact Pro won't record

Posted: Tue Jun 16, 2015 8:01 am
by bnewt
found out the "fix"

all I had to do was create a rule for the firewall to allow interact to gain access & it works

Re: Interact Pro won't record

Posted: Tue Jun 16, 2015 10:53 am
by Allworx6xCT
bnewt wrote:found out the "fix"

all I had to do was create a rule for the firewall to allow interact to gain access & it works
Thanks for posting your followup solution. What allworx software version were you on?

Re: Interact Pro won't record

Posted: Tue Jun 23, 2015 3:20 pm
by bnewt
7.5.7.4