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Auto Attendant and Outside Lines

General installation and configuration help.
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ajones0913
Posts: 1
Joined: Mon Jul 06, 2015 11:12 am

Auto Attendant and Outside Lines

Post by ajones0913 »

I have an outside line that does not go to the auto attendant like it is supposed to. Instead it goes straight to my Receptionist phone. It is only this one number. There is no outside DID set up for this number either. What is going on?
thedude
Posts: 21
Joined: Thu Mar 05, 2015 7:09 pm

Re: Auto Attendant and Outside Lines

Post by thedude »

Look under phone system / outside lines modify that line and see what the default action is.

Also, you can check to see what the default is for DID further down.
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