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How to manage holiday greetings--Allworx 6X

Posted: Sun Nov 27, 2016 9:46 am
by jjv
I have been using the 6X for about 6 years and currently control the greeting used for specific holidays by changing the night mode auto-attendant used by the Outside Lines extension. This works, but requires changing the night mode auto-attendant used before each holiday and then changing it back after the holiday. I think there is a way to have the holiday schedule manage this automatically, but am having trouble finding documentation on how to configure this. Can anyone help with this?

Re: How to manage holiday greetings--Allworx 6X

Posted: Tue Nov 29, 2016 10:00 am
by Allworx6xCT
I will take a stab at this. This is how my company does it:

Under Schedules, there's a section to add holidays at the bottom of the page. We record a generic holiday greeting in slot 2, and set it up in the following way. Actually, here's a screen shot:
Allworx Holiday Screen Cap
Allworx Holiday Screen Cap
allworx holiday.png (18.28 KiB) Viewed 3047 times
Let me know if you have questions on that.