93XX series and Plantronics wireless headsets
Posted: Wed Feb 14, 2018 1:15 pm
Hello!
New member here. Have a Allworx 9308, trying to get a Plantronics CS510 wireless headset to work, so that all that has to be done to go off/on hook is to press the button on the headset.
Other members of the office have this working. I am in a remote office and cannot. We have compared settings on the phone and headset and they seem to be identical. I have rebooted the phone after making changes.
I can provide phone preference settings upon request.
I can currently press the headset symbol button on the phone and press the call control button on the phone and make it work, but it should work by just pressing the headset call control button.
Please help! Linda
New member here. Have a Allworx 9308, trying to get a Plantronics CS510 wireless headset to work, so that all that has to be done to go off/on hook is to press the button on the headset.
Other members of the office have this working. I am in a remote office and cannot. We have compared settings on the phone and headset and they seem to be identical. I have rebooted the phone after making changes.
I can provide phone preference settings upon request.
I can currently press the headset symbol button on the phone and press the call control button on the phone and make it work, but it should work by just pressing the headset call control button.
Please help! Linda