Allworx Technical Support Forum

I got a SIP provider that gave me two DNS SIP Servers. (east coast and west coast)
The Username and Password is the same for both sites.
How can I add the secondary DNS to my SIP Proxy settings?
I have tried using (, ; [ ]) etx
Creating another SIP Proxy also didn't help because the username (loginID) is identical.
Thank you

I would have suggested creating a second SIP Proxy/Gateway. It really won't let you create it because the username for the proxy is the same?? Dumb question: Have you given them unique names like "East" and "West"? Ideally, this SIP vendor would give you a single FQDN to use and they would use DNS SRV records which should allow for this kind of load-balancing or fail-over on their side.
Are you using SIP registration or is it IP authentication? If it's IP authentication, the username should not matter.

Were using SIP Registration. I did provide different names in the name field but the system still didn't care.
I did create an SRV record and that did work. But I did that on my public zone just for testing.
I gave all this info to my SIP provider so waiting for them to re-produce the setting and migrate to a private zone

I am curious about the outcome of this.