We have a private multi-site metroE Wan.
My Allworx server lives in the datacenter (SITE1) whose local address is 10.200.199.230
My handsets live at another site (SITE2)10.0.1.0/24.
SITE1 and SITE2 are routed across my private WAN and the phones and Allworx server can ping each other.
I want to be able to page thru my handsets.
On the Allworx server I see a PAGING BASE ADDDRESS of 239.255.254.245
How do I make this work? Do I need to route 239.255.254.245 from SITE2 back to SITE2 ?
Any help would be deeply appreciated!
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Handset paging across local WAN
Re: Handset paging across local WAN
Basically, you'll need a network engineer for this. Multicast traffic is not routable and how this paging works. I once worked with a network engineer that was able to accomplish what you want with a GRE tunnel, though it wasn't with Allworx it functions the same way. This level of networking is above my pay grade so that's pretty much all I have to tell you. I would engage anyone at the datacenter or whoever is responsible for providing and supporting those networks to assist. It's not an Allworx problem, it's a networking problem.