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Listen to Music on Hold Music???
Posted: Tue Sep 13, 2011 10:33 am
by shelbyh
Is there a way to listen to Music on Hold via an Allworx handset?
Some older phone systems have the ability and customers are requesting if with the Allworx.
Making a call to another user and having them place the caller on hold is a work around but does not work as it times out and ties up two phones.
Thanks,
Re: Listen to Music on Hold Music???
Posted: Mon Sep 19, 2011 9:49 pm
by Stephen
I don't think there is a way to do this.
Re: Listen to Music on Hold Music???
Posted: Thu Apr 12, 2012 10:22 am
by tdoherty
extn 740 should be Music on Hold
Re: Listen to Music on Hold Music???
Posted: Thu Apr 19, 2012 8:50 am
by tdoherty
Sorry. Just upgraded to 7.3.9.5 from 7.1.11.1 and 740 is now a blind transfer to park
Re: Listen to Music on Hold Music???
Posted: Mon May 07, 2012 3:46 pm
by R.miller
Any word from Allworx on the chance of having this feature added? I have customers who want the ability to listen to the on-hold music via the handset as well.
Re: Listen to Music on Hold Music???
Posted: Wed Jan 30, 2013 1:21 pm
by bkrauth
We would very much like this option at my office as well. Hopefully it is added back in, I don't see why it would not be an option as many systems allow for it, even very old systems.