Allworx Technical Support Forum

Hey All,

I am having murder with getting remote phones to work. I have an allworx 24x with 9112 phones. I have a main office and a remote office. The remote office is meant to have 6 phones. I have gotten them to work but no matter the configuration we seem to be having call issues (mostly one way audio or no audio at all).

I have followed the instructions on this (http://www.allworx.com/support/faq/remote_faq.aspx) yet I still have issues. I have now gone as far to remove the firewall from the network and plug the phones directly into the modem (netopia 2247-62).

I have checked the system log and whenever there are phone issues I seem to be getting this error message tSip: SIP connection limit reached. Call to "xxx.xxx.xxx.xxx" denied!

Anyone any ideas?

Thanks in advance!

did you increase voip limit in servers, sip?

also disable the sip alg.

Hey nintendo1889,

I had already adjusted the ALG settings but I didn't have a clue about where to find the SIP connection limit. I have adjusted so lets wait and see if it reaches the limit again... typically it would take a day or two before it would reach the limit.

Thanks again!

Sip connection limit on the allworx under servers, voip.

Hey, it seems like it did the trick... I had found it when you posted and I haven't yet received the error so looks like we are good... The only thing I am getting now is an error saying 'tUdpSrc: PROV_udp: *** WARNING 10 seconds with no received audio packets. PROV-ID (18585)***' but I figure I should repost for that one...

Thanks again for your help!

It sounds like no packets due to silence. There's all kinds of errors that make no sense whatsoever, I wholesale ignore them unless troubleshooting