Allworx Technical Support Forum

I have been working on a 6x that has about 5 phones at the main site (A) with a handful of remote phones at sites B and C. On some of the phones at B and C I have voice mail buttons of a couple of the extensions at site A programmed on them. The BLF keys for the lines will lamp when pressed or an incoming calls, but messages left in the mailboxes at A will not lamp on the phones at B and C. The system software is 7.2.12.2. There is a VPN between the sites with the prerequisite port forwarding done. Static routes between the sites have been programmed into the Allworx.
Any idea why the VM BLF keys won't lamp?

Not sure if this is related, but saw this fixed is 7.3.9.5:

#8796 In multi-site networks, BFL status is not transmitted to other sites if SMTP is disabled.