Page 1 of 1

Information Only Messages From Auto Attendant?

Posted: Thu Jul 11, 2013 3:09 pm
by trippb
I'm currently setting up an Allworx system for a church. I would like to create an Auto Attendant with choices such as the following:

Press 1 for directions
Press 2 for office hours
Press 3 for times of services

At the end of each of these, I would like the option to return to the repeat or return to the main menu. How would you suggest doing this? My first guess is to give each item (directions, office hours, service hours) their own Auto Attendant that doesn't have any choices. Other thoughts?

Thanks for your help.

Re: Information Only Messages From Auto Attendant?

Posted: Sat Jul 13, 2013 6:32 pm
by liftow
AA1 is you main menu:
- Press 1 for directions (direct to AA2 with Menu Shortcut)
- Press 2 for office hours (direct to AA3)
- Press 3 for times of services (direct to AA4)

AA2 is your directions. Record prompt "Take Hwy to Road, etc. To repeat press 1, to return to main menu press 2"
- Pressing 1 direct to AA2 again
- Pressing 2 direct to AA1

Repeat for the other AA's.

I think this should work for you.